Accessibility Statement

Last updated: April 2026

1. Commitment to Accessibility

SBB Group is committed to making our website accessible to all users, including those with disabilities. We believe that everyone should be able to access information about our services regardless of their abilities.

This Accessibility Statement outlines the accessibility features of our website and explains how we work to meet accessibility standards.

2. Accessibility Standards

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). This is the standard recommended by accessibility experts and required by the UK Public Sector Bodies Accessibility Regulations 2018.

Our website is designed to be usable by people with:

  • Visual impairments (blind, low vision, color blindness)
  • Hearing impairments (deaf, hard of hearing)
  • Motor impairments (limited mobility, tremor, paralysis)
  • Cognitive impairments (dyslexia, learning disabilities)

3. Accessibility Features

3.1 Visual Accessibility

  • High Contrast: Text and background colors have sufficient contrast for readability
  • Responsive Design: Website adapts to different screen sizes (mobile, tablet, desktop)
  • Text Sizing: Users can zoom in up to 200% without losing functionality
  • No Moving Animations: We avoid auto-playing or distracting animations that could trigger seizures
  • Focus Indicators: Keyboard focus is clearly visible when navigating with a keyboard

3.2 Semantic HTML

  • Headings: Page structure uses proper heading hierarchy (H1, H2, H3)
  • Lists: Information is organized using proper list structures
  • Links: Link text is descriptive (not "click here")
  • Images: All images have descriptive alt text

3.3 Keyboard Navigation

  • All interactive elements (buttons, links, forms) are keyboard accessible
  • Tab order follows a logical flow through the page
  • Users can navigate using Tab, Shift+Tab, and Enter keys
  • No keyboard traps (elements that can't be exited)

3.4 Screen Reader Support

  • Website is compatible with NVDA (free), JAWS, and VoiceOver
  • Content structure allows screen readers to navigate effectively
  • Form labels are properly associated with input fields
  • Dynamic content updates are announced to screen reader users

3.5 Forms & Input

  • All form fields have clear labels
  • Error messages are clear and specific
  • Submission is not automatic or time-limited
  • Required fields are clearly marked

3.6 Color & Visual Design

  • Information is not conveyed by color alone
  • Text does not have a justified alignment (easier to read)
  • Adequate spacing between lines and paragraphs
  • Sans-serif fonts are used for easier readability

4. Assistive Technologies

Our website is tested to work with:

  • Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
  • Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
  • Magnification Tools: ZoomText, Windows Magnifier
  • Text-to-Speech: Built-in browser readers and plugins
  • Browser Extensions: Accessibility add-ons for Firefox, Chrome, Safari

5. Browser & Device Support

Our website is designed to work with:

  • Browsers: Chrome, Firefox, Safari, Edge (latest versions)
  • Devices: Desktop computers, tablets, smartphones
  • Operating Systems: Windows, macOS, iOS, Android

If you experience any accessibility issues with a specific browser or device, please let us know.

6. Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas may have limitations:

  • Embedded Maps: Google Maps has some accessibility limitations but includes keyboard navigation
  • Third-Party Content: Some embedded content (YouTube videos) may have limited accessibility features. YouTube provides its own caption functionality.
  • PDF Files: Older PDF documents may not be fully accessible. We are working to convert these to accessible formats.

We are continuously working to improve these areas.

7. Accessibility Shortcuts

Keyboard shortcuts available on our website:

  • Tab: Move to next interactive element
  • Shift + Tab: Move to previous interactive element
  • Enter or Space: Activate buttons or links
  • Escape: Close mobile menu or dialog boxes

8. Text Size & Zoom

You can increase text size and zoom using your browser:

  • Chrome, Firefox, Edge: Press Ctrl++ (Windows) or Cmd++ (Mac)
  • Safari: Press Cmd++ or use Preferences > Appearance
  • Mobile: Use your device's built-in accessibility settings for text size

Our website is designed to remain functional when zoomed up to 200%.

9. Reporting Accessibility Issues

If you encounter any accessibility barriers or issues on our website, please let us know. We take all feedback seriously and will work to resolve issues promptly.

How to Report:

  • Email: contact@sbbgroup.co.uk
  • Phone: 07824 729573 (Mon–Fri, 8am–6pm)
  • Address: Savoy House, Savoy Circus, London W3 7DA

Please include:

  • The page where the issue occurred
  • A description of the problem
  • Your assistive technology (if applicable)
  • The best way to contact you

We will respond to accessibility issues within 7 days and work toward resolution.

10. Alternative Access Methods

If you cannot access information on our website, we offer alternative ways to contact us:

  • Phone: 07824 729573 (Mon–Fri, 8am–6pm) — speak to a team member directly
  • Email: contact@sbbgroup.co.uk — send detailed messages with questions
  • In Person: Visit our office to discuss your renovation project face-to-face
  • Text/SMS: Contact us and we can arrange text-based communication

11. External Resources

For more information about web accessibility, visit:

12. Compliance Statement

This website aims to comply with the UK Equality Act 2010 (Disability) Regulations 2018 and WCAG 2.1 Level AA.

We regularly test our website for accessibility and make improvements. Last accessibility audit: April 2026.

13. Changes to This Statement

We may update this Accessibility Statement as we make improvements to the website. Please check back regularly for updates.